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Questions, feedback, wholesale inquiries, or just want to say hi — we’re real people and we read every message.

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Response Time

1–2 business days

We Can Help With

  • Order questions & tracking
  • Wholesale & partnership inquiries
  • Feedback & product ideas
  • Press & media requests
  • General questions

Built by Humans, for Humans.

Simplex started as a personal solution, and that same care goes into every message we receive. No bots, no templates. Just real answers.